Debit & Credit Cards
Debit
Citizens First Bank MasterCard Debit Card
Use your Citizens First Bank debit card any place that accepts MasterCard. Make purchases, withdrawals and access your accounts at the ATM*. To report a lost or stolen Citizens First Bank debit card or ATM card after hours, call 800.383.8000.
Instant Issue Debit Card
If your Citizens First Bank Debit Card is lost, worn, compromised...or you would like to begin enjoying the convenience of a debit card...you can get one in just minutes!
Stop by one of our branches and speak with a customer service representative today! No waiting for the mail and no activation call. A fee may apply, please contact Customer Service for details.
Mastercard® Identity Check™
The easier and more convenient way to help prevent fraud on your account.
Leveraging state-of-the-art technology, Mastercard® Identity Check™ helps verify that your purchases are truly yours. In the event of uncertainty, you may be asked to further authenticate your identity. It's sophisticated, yet simple, for greater peace of mind.
Chip Card Information
Citizens First Bank uses layered fraud protection for added security.
Shazam Bolt$ App
This Debit Card App alerts you to potential fraud and puts you in control! With BOLT$, you can instantly block and unblock your card, receive fraud alerts 24 hours a day/ 7 days a week, locate ATMs nationwide, and be provided with account balance information.
BOLT$ provides alerts for: purchases exceeding your thresholds, phone and Internet purchases, and suspicious or high-risk transactions. Get the SHAZAM BOLT$ app at iTunes, Google Play store or click the link below.
Shazam Bolt$ Video Library:
Debit Card Falcon® Fraud Protection
Citizens First Bank values the trust you have placed with us and includes the Falcon service to protect your debit card from fraud. Call 855.219.5399 to report unauthorized debit card activity.
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Keeping your account safe and secure is our highest priority. We provide Text Fraud Alerts as part of our debit card protection program. You’ll receive text alerts when suspicious activity is detected on your Citizens First Bank debit card.
Credit
With Citizens First Bank Visa® Platinum credit cards, you’ll enjoy hometown convenience, worldwide acceptance, and great benefits. Plus, Citizens First makes it easy to manage your account with unlimited account access at MyCardStatement.com. You can easily make payments, set up account alerts, view transaction statement history, and more.
Choose from two great options:
Rewards Platinum
- No Annual Fee*
- 0% Intro APR on Purchases and Balance Transfers for 12 months*
- Reward points for merchandise and travel at cRewardsCard.com.
- Tickets good on any airline with no blackout dates
- Chip Card Security
- Fraud Monitoring and Zero Fraud Liability
- Travel Accident Insurance^
- Personal service from people you know
Edition Platinum
- Competitive Rates*
- No Annual Fee*
- 0% Intro APR on Purchases and Balance Transfers for 12 months*
- Chip Card Security
- Fraud Monitoring and Zero Fraud Liability
- Travel Benefits
- Personal service from people you know
*See the card application’s Important Disclosures for current terms, rates and fees. This card is issued by TCM Bank, N.A. Subject to credit approval.
^Coverage applies when the entire cost of the fare (less redeemable certificates, vouchers, or coupons) has been charged to the card. Your account must be in good standing. Restrictions to coverage may apply.
Access Account, View Statement or Make a Payment at mycardstatement.com
To report a lost or stolen Citizens First Bank credit card after hours, call 800.883.0131.