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Banks Never Ask That

The anti-phishing campaign created to help even more consumers beat scammers at their own game.

In 2022, scammers stole over $8.8 billion from regular people like you. Don’t become their next victim.
Get scam smart.

 

Hotdogs or hamburgers? #BanksNeverAskThat

Hotdogs or hamburgers?
Would you rather only eat hot dogs or hamburgers for the rest of your life? -A Would You Rather email about hot dogs from your bank? That’s alarming. Just as alarming as an email asking for your SSN, ‘cause #BanksNeverAskThat.

Hotdogs or hamburgers? #BanksNeverAskThat

Hotdogs or hamburgers?

A Would You Rather email from your bank? That’s alarming. Just as alarming as an email asking for your SSN. #BanksNeverAskThat

Fraud Prevention Tips

Aisle or window? #banksneveraskthat

Aisle or window?
Do you pick the aisle or window seat when you fly? #BanksNeverAskThat. They won't ask for your PIN in a call or text, either. That, friends, is a scammer move.

Aisle or window? #banksneveraskthat

Aisle or window?

Do you pick the aisle or window seat when you fly? #BanksNeverAskThat. They won't ask for your PIN in a call or text, either. That, is a scammer move.

Fraud Prevention Tips

Giving up sugar or salt? #banksneveraskthat

Giving up sugar or salt?
Banks texting you about sweet vs savory would be just as weird as banks texting you a link to login, ‘cause #BanksNeverAskThat

Giving up sugar or salt? #banksneveraskthat

Giving up sugar or salt?

Banks texting you about sweet vs. savory would be just as weird as banks texting you a link to login, ‘cause #BanksNeverAskThat.

Fraud Prevention Tips

Watch out for spoof calls and other scams

No matter what shows up on your caller ID, it could be a scammer. If a caller asks you to provide any of the information below, this could be an attempt to access your personal account. Hang up immediately!

 

  • Anything more than the last 4 digits of your debit or credit card
  • Any security or verification code you receive via text or email
  • Your account or routing number
  • Your complete Social Security Number
  • Your account password
  • Your PIN

 
 

How to spot a spoofer

There are signs that can help you identify whether or not that “urgent” text you received is a scam. Keep your CFB accounts safe by taking steps to protect your personal information.

 

Asking for personal information

Asking for personal information
Scam Alert image of a person being targeted

Asking for personal information

Asking for personal information

Most reputable organizations will never call or text you asking for your address, phone number, login username and password, or other personal data

A sense of urgency

A sense of urgency
Cartoon of a silhouette skull coming out from a computer screen

A sense of urgency

A sense of urgency

Any type of message that urges you to REPLY, click on a link, or update your account immediately, are likely scams.

You are asked to send money

You are asked to send money
silhouette of a hand giving money to a sketchy person with mean intentions

You are asked to send money

You are asked to send money

Whether it be an upfront payment, or to cover expenses, any message that asks for money with a sense of urgency, should immediately raise your suspicions.

How To Spot, Avoid, and Report Tech Support Scams

Computer Repair Scam

Customer’s computer gets a pop-up to call a number for repair. The number is a scammer that will take over their computer.

If you get a phone call you didn’t expect from someone who says there’s a problem with your computer, hang up.

The Federal Trade Commission explains this particular scam in detail, follow the link below:

 

FTC Consumer Information

PROTECT YOURSELF FROM SCAMS AND FRAUD

Take charge of your banking experience by customizing alerts and safeguarding yourself against fraud.
Enroll Today from your Digital Banking.

 

Take time to research the expenses and ensure they are legitimate.

Even if you’re not a digital banking user, you can still enroll in CARD alerts by contacting the bank. By setting up these notifications, you can closely monitor your money and make a habit of regularly checking your statement and transactions. This is especially important because fraudsters may start with smaller amounts before escalating to larger transactions. With instant notification, you can quickly spot any unauthorized activity and take steps to protect your money.

Customize your alerts to fit your needs and receive only the notifications that matter most to you. We offer this service to all our customers; it’s already part of your app experience.

Protect your funds and avoid the hassle of having to replace your card or change your login information. Start taking advantage of these customizable alerts today! Additionally, tracking your financial progress and measuring your success is made easier with this feature. Don’t wait any longer, sign up for customized alerts now!

 

Signs to Spot a Scam

UNREALISTIC THREATS

UNREALISTIC THREATS
graphic of an cartoon explosion in gray

UNREALISTIC THREATS

UNREALISTIC THREATS

Phishing attempts often feature threatening language, such as “Payment overdue!” or “Your account has been compromised!”, in order to generate a response from their targets.

POOR SPELLING & GRAMMAR

POOR SPELLING & GRAMMAR
silhouette of a microchip with the letter A in the middle

POOR SPELLING & GRAMMAR

POOR SPELLING & GRAMMAR

Most generic phishing attempts contain spelling and grammar errors or feature awkward wording/phrasing.

TOO GOOD TO BE TRUE

TOO GOOD TO BE TRUE
silhouette of a bill grabbed by a hook

TOO GOOD TO BE TRUE

TOO GOOD TO BE TRUE

The old saying remains true to this day: if it’s too good to be true, it’s likely untrue. Keep that in mind any time you get an email claiming you won the lottery or are due a large family inheritance.

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